The Company shall exercise all possible measures to ensure that any Product booked on the Website is shipped within 72 hours during working days from date of booking of order on the Website subject to successful realization of payment made against the said Order and availability of the Product(s). However, User understands and confirms that the Company shall not be held responsible for any delay in shipment of Product due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure shipment of the Product within above mentioned timelines.
In case User books Order of multiple Products in one transaction, the Company would endeavor to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues. If User purchases multiple Products in single transaction, then all the Products would be shipped to a single shipping address given by User. If User wishes to ship Products to different addresses, then User should book separate orders based on delivery addresses.
Company may choose to deliver the Products through our Service Partners. For the purpose of effecting the delivery, the delivery person may connect with the user before the delivery. As part of the process, a proof of delivery is needed to be signed and returned to the delivery personnel. the delivery person may request you to sign the proof of delivery (physical or digital) which needs to be signed and returned to the delivery personnel. Delivery person may request the person accepting delivery to show valid identity proof in cases where in the delivery is accepted by customer himself or his representative.